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Telephones
My telephone works fine other than I cannot delete my 1571 messages, any suggestions?
Yes, the UK telephone system still supports telephones using old pulse dialling - however to use modern telephone features the telephone needs to be set to TONE dialling (check your user guide) so that the star and hash buttons work - make sure that your phone is set to TONE dialling
Switching to TONE dialling solved the problem for this customer and they did not need to return the telephone to us
Thank you very much for your assistance on Friday last when I phoned you regarding a clients phone which would not delete 1571 messages. Such a simple explanation re Tone or Pulse settings has now corrected the alleged fault and I shall return the phone ,with a note to the user via the assn shop on Monday.
Once again thank you for your help.
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