Having problems with using your credit card on DeafEquipment website? These FAQs are designed to help


  • Your credit card details have been 'declined'
      This means that your credit card company have declined the transaction or the details you entered have failed our fraud checks

  • Why then have the details been declined?
      Because the bank is at the moment, telling us that the details you gave us and we sent onto them, do not match the details which they hold on your account.

  • But I’ve entered my address correctly