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Some Connevans Limited (DeafEquipment) customer testimonials from 2007
November 2007 - Mrs R H
Hi,
I placed an order with you yesterday for a Doro HearEasy 313 and received it this morning!! I just wanted to say thank you for the advice I received on the phone yesterday and the speed it was despatched.
I can't wait for my son to get home from school to try his new phone out - I've just set it up for him and he's going to love it. We had a Walker Clarity for years and he's been lost for the past couple of days not being able to use the substitute we had to use... (no volume controls)
So thank you again!!
October 2007 - Mrs A B
Hi!
I placed an order with you late yesterday afternoon and it arrived in this morning's post. I've ordered from you several times before and have always been pleased with the speed and efficiency of your service but I think the latest definitely gets the gold medal! Brilliant, thank you!
Kind regards
October 2007 - Ms H F
Many thanks for this and for your help today Mary. I must say it is lovely to work with a company that are so helpful and approachable.
Warm regards
September 2007 - Mr K M
Hi there,
I wanted to write and say thanks for the great service we have received from Connevans. We raised purchase order number xxxxx and faxed it over to you on 3rd October. It has only been 3 working days and we have already received all of the equipment. I can't thank you enough for this swift delivery, it will make a world of difference to one of our newest staff members at the team meeting tomorrow.
Many thanks
September 2007 - Mr D W
Hi David
Many thanks regarding the fast and efficient service that you gave me with my problem with my Wake and shake alarm clock, it was only a 5 day turn around I was so pleased to get it back as was My wife because she had to wake me up every morning at 5.45am.
By the way it is a great product. May be there are other products that you make that can help me? For example the telephone is a problem for me I always have difficulty in hearing the other person On the line. I actually avoid answering the phone because of this perhaps you can help !
Thanks again.
August 2007 - Mr S C
Thank you for the very swift delivery of my order, I received it today and I am as pleased as punch with both the speed of your service and quality of the product!
Well done Connevans, first class honours to you!
August 2007 - Mrs J S
Having already received my order from you I should just like to say I wish all British companies were so prompt and efficient. What a pleasure to have a company so "on the mark" as you are and I shall not hesitate to recommend you to friends who have a hearing problem.
Many thanks.
July 2007 - Ms S McC
Just a note to thank you for the terrific service received from your company on my first order from your company. Goods arrived this morning as promised.
June 2007 - Mrs A C
Thank you so much for your speedy responce. My daughter was so excited as she opened the parcel containing her new Smartlink transmitter. It was just like Christmas day but better because she has been so looking forward to its arrival because of what it means to her. She has been struggling at school since her last one was stolen. Your turn around time has been amazing - there are some good guys in the world.
Thank you Connevans you're fab.
June 2007 - Mrs M L
FAO MaryCann
I have today received a replacement amplifier. Thank you very much for your help, and quick response to my problem.
It's so unusual in today's world, to find a company where Customer Care really means what it says. Your have restored my faith!!!!
March 2007 - Mr C
Hullo
Just to say thank you for the swift service. I got my purchase tracked, delivered and charged the next day.
Brilliant.
Cheers.
March 2007 - Miss C
A comment re the Connevans fmgenie radio aid from somebody who works in the NHS.
I found the equipment very helpful using direct input, and people commented how they did not have to raise their voices so much and I seemed more relaxed!
March 2007 - Mrs M H
Thank you for the 2007 catalogue, and tell Fred (of the mailshot computer) that the publication is of a quality second to none! The arrangements thro’out the ‘book’, as well as the use of colour to make every item and price clear, could not be bettered. I do look for the magical up to the latest invention for a 90 year-old granny this year! I shall pass the tome to an electronically trained young man and then put the volume in the local library.
Having introduced friends to your ware, I think you can make this year’s publication the last for me!
March 2007 - Ms M
Subject: RE: Not recieving goods
Dear Mr Evans
I wanted to let you know that on Friday 2nd of March I received the previously mentioned alarm clock. The day after writing to you I received a helpful and efficient phone call explaining what I should do. The staff member dealing with me was helpful and clearly very professional.
In short, the service I have received from your company has been excellent. I have been pleased with your service and would not hesitate to reccommend or use your services again.
January 2007 - Mr R C
To all who were involved
I have never used your company before (found you via product search using google). I ordered goods on-line friday pm... and received goods following saturday morning.
Excellent service and many thanks.
January 2007 - Mr A M
May I say how impressed I have been in my dealings with the company. The company has been resourceful in its information and the catalogue and web guide are user friendly. Also my orders have been processed promptly and delivered efficiently.
In respect of your e-mail I can confirm I have a SUMO DM hearing aid. I tried out your suggestions and with experimenting with the setting and referring to the hearing aid hand book in respect of using my T coil program, I have successfully got the stereo sound to the hearing aid to work.
Thanks again for your phone call and e-mail
January 2007 - Mrs N L
A big thank you for an excellent service.
I found your website when looking for a phone for my elderly father who is deaf in one ear & very hard of hearing in the other. I decided to order the Geemarc CL100 over the Christmas holiday period after reading that you would start dispatching orders on 2nd January. True to your word it was dispatched on that date & arrived a my workplace the following day (it was great seeing how it arrived on the tracking service).
The instructions for the phone were easy to follow & yesterday I had my first telephone conversation in years where I was able to speak to my father without shouting. I wish I had come across your company long ago.
Thank you once again
January 2007 - Mrs J M
Thank you very much. The clock arrived within 24hrs and has already been used to shift my 17 yr old out of bed!
January 2007 - Mr I F
Hi just a positive response from a customer. Order in on 31st Dec., delivered 1st thing Wed. morning. At this holiday time, that's good going. Excellent. Thank you.